When You Should Contact Your Insurance Agent
It’s smart to check in annually to review your coverage
Insurance can sometimes feel a bit overwhelming but knowing when to chat with your insurance agent can make a difference. Whether you're buying a new home, going through a life change, or just checking up on your current coverage, keeping in touch with your agent helps ensure you're well-protected and informed.
Here are some handy tips on when to give your insurance agent a call, so you can make smart choices and enjoy peace of mind.
After an Accident or Loss
As soon as it's safe, notify your agent if you've been in a car accident, experienced property damage, theft, or anything else that could lead to a claim.
Before You Buy Something Big
Contact your agent before buying a new car, home, or big-ticket item to make sure you have or can get the right coverage.
When Your Life Changes
Whenever life throws a change your way, such as buying a new car, moving to a new home, getting married, or adding a driver, you need to update your policy. Big life events like a change in marital status, having a child, starting a business, retiring, or a death in the family can all affect your insurance needs.
When You Move
Changing apartments or buying a new house? Let your agent know.
When You Pay Off Your Car or Your Mortgage
Insurance companies may not be notified by the lienholder when you finish paying off your loan. Notify your agent so they can check to see if discounts are available for having your car and your home paid off.
If You Have Questions about Coverage
Whenever you have questions about your coverage or need clarity on policy details, don't hesitate to give your agent a call. Whether it's about water damage, theft, or medical payments, your agent is there to provide the answers you need.
Adding or Removing Coverage
If you're considering adding umbrella coverage, adding a driver, or removing certain protections, your agent can help assess the impact.
At Policy Renewal Time
It’s smart to check in annually to review your coverage to ensure it still fits your needs and that you're not overpaying.
If You’re Looking for Ways to Save
Your agent can help you find lower-cost options or adjust deductibles.
When You Have Questions about Your Bill
For questions about premiums, payment schedules, late fees, or changing payment methods, your agent is a good resource. You can also call our Customer Service Team at 800.477.1660 when you have billing questions.
