Do Work That Protects What Matters

Indiana Farmers Insurance is a mutual insurance company that has helped protect homes, farms, vehicles, and businesses since 1877. Our purpose is rooted in doing what is right for our members, independent agency partners, communities, and one another. Our ICARE values of Innovation, Collaboration, Accountability, Respect, and Empowerment mean we welcome ideas, work together, take ownership, treat people with respect, and empower associates to make a difference. Join a team where your perspective matters, your work helps protect what people have worked hard to build, and you can grow a meaningful career through strong relationships and shared purpose.

Why this role matters

When a member experiences a loss, the quality of the claims response matters. As a Field Property Claims Representative II, you will investigate and resolve moderately complex to complex personal, commercial, and farm property claims while helping members understand what to expect and what comes next. Your work will combine sound coverage decisions, accurate evaluation, practical problem-solving, and a caring member experience.

What you will do

• Investigate property losses through on-site and off-site inspections to determine coverage, liability, damages, and appropriate resolution.
• Handle claims from first notice through settlement, including reviewing claim setup, assessing coverage, establishing and adjusting reserves, documenting activity, and issuing payments within established authority.
• Inspect, evaluate, and estimate structural property losses across personal, commercial, and farm property types, including roofs, basements, crawl spaces, agricultural structures, equipment, and other loss locations as needed.
• Communicate clearly and promptly with members, claimants, agents, vendors, and other partners by phone, text, email, writing, and in person; explain decisions and manage expectations through difficult conversations.
• Manage claim vendors and experts, control claim expenses, and pursue subrogation and salvage opportunities when appropriate.
• Review pending claims and take timely action to move files toward resolution; identify issues outside authority and refer them appropriately.
• Recognize and refer potentially fraudulent claims for further investigation and communicate claim or account trends to Claims and Underwriting leaders.
• Serve as an agency liaison for the assigned territory, support other claims professionals, and participate in after-business-hours on-call rotation when needed.
• Prepare reports, maintain complete claim files, stay current on industry trends and applicable law, and assist with mediations, depositions, or litigation as needed.
• Use approved technology and AI-enabled tools thoughtfully to support documentation, analysis, and efficiency while applying sound professional judgment.

How you will contribute

You will be successful by making fair, timely, and well-supported claim decisions; following work through to completion; communicating in a way members and agency partners can understand; and building trust through every interaction. This role requires someone who can work independently in the field while staying connected to the Claims Team and keeping sight of the member and business impact.

Apply

Do Work That Protects What Matters

Indiana Farmers Insurance is a mutual insurance company that has helped protect homes, farms, vehicles, and businesses since 1877. Our purpose is rooted in doing what is right for our members, independent agency partners, communities, and one another. Our ICARE values of Innovation, Collaboration, Accountability, Respect, and Empowerment mean we welcome ideas, work together, take ownership, treat people with respect, and empower associates to make a difference. Join a team where your perspective matters, your work helps protect what people have worked hard to build, and you can grow a meaningful career through strong relationships and shared purpose.

Why this role matters

When a member experiences a loss, the quality of the claims response matters. As a Field Property Claims Representative II, you will investigate and resolve moderately complex to complex personal, commercial, and farm property claims while helping members understand what to expect and what comes next. Your work will combine sound coverage decisions, accurate evaluation, practical problem-solving, and a caring member experience.

What you will do

• Investigate property losses through on-site and off-site inspections to determine coverage, liability, damages, and appropriate resolution.
• Handle claims from first notice through settlement, including reviewing claim setup, assessing coverage, establishing and adjusting reserves, documenting activity, and issuing payments within established authority.
• Inspect, evaluate, and estimate structural property losses across personal, commercial, and farm property types, including roofs, basements, crawl spaces, agricultural structures, equipment, and other loss locations as needed.
• Communicate clearly and promptly with members, claimants, agents, vendors, and other partners by phone, text, email, writing, and in person; explain decisions and manage expectations through difficult conversations.
• Manage claim vendors and experts, control claim expenses, and pursue subrogation and salvage opportunities when appropriate.
• Review pending claims and take timely action to move files toward resolution; identify issues outside authority and refer them appropriately.
• Recognize and refer potentially fraudulent claims for further investigation and communicate claim or account trends to Claims and Underwriting leaders.
• Serve as an agency liaison for the assigned territory, support other claims professionals, and participate in after-business-hours on-call rotation when needed.
• Prepare reports, maintain complete claim files, stay current on industry trends and applicable law, and assist with mediations, depositions, or litigation as needed.
• Use approved technology and AI-enabled tools thoughtfully to support documentation, analysis, and efficiency while applying sound professional judgment.

How you will contribute

You will be successful by making fair, timely, and well-supported claim decisions; following work through to completion; communicating in a way members and agency partners can understand; and building trust through every interaction. This role requires someone who can work independently in the field while staying connected to the Claims Team and keeping sight of the member and business impact.

Apply

Strong Roots. Forward Thinking.

For nearly 150 years, Indiana Farmers Insurance has earned trust by helping members protect what matters most. Our history as a mutual insurance company provides stability, but it does not keep us from looking ahead. We continue to improve how we serve our members, partner with independent agencies, and support our associates. Guided by our ICARE values of Innovation, Collaboration, Accountability, Respect, and Empowerment, you will be encouraged to ask questions, contribute ideas, build your skills, and take an active role in shaping what comes next. Join us and help write the next chapter of Indiana Farmers Insurance. Explore careers at Indiana Farmers Insurance.

Why this role matters

Technology plays an important role in how Indiana Farmers Insurance serves members, supports agency partners, and operates effectively. As Manager, Application Development, you will lead application development teams responsible for scalable, secure, and reliable software solutions. You will combine people leadership, software delivery oversight, technical guidance, and business partnership to improve customer experience, operational efficiency, regulatory compliance, and long-term technology effectiveness.

What you will do

• Lead application development associates, including recruiting, onboarding, goal setting, coaching, feedback, performance evaluation, associate development, succession planning, and performance management.
• Align application development priorities with company goals and business needs, and oversee delivery plans, resource allocation, dependencies, risks, timelines, scope, quality, and commitments.
• Partner with business, product, architecture, security, vendor, and technical teams to communicate progress, resolve issues, make informed trade-offs, and support successful adoption of technology solutions.
• Guide solution design with architects and senior developers to help ensure applications are robust, scalable, secure, supportable, and aligned with enterprise standards.
• Strengthen development and testing practices and advance Agile, DevOps, automation, and continuous delivery to improve software quality, collaboration, and delivery reliability.
• Oversee incident management and recovery for supported applications, using monitoring, logs, metrics, tracing, and other observability practices to support service health, diagnosis, resilience, and performance improvement.
• Coordinate application security, data protection, identity and access, vulnerability management, and compliance practices with technology and security partners to reduce operational, cybersecurity, and governance risk.
• Evaluate technical alternatives, emerging technologies, industry trends, tools, and methods based on feasibility, cost, risk, scalability, and supportability.
• Partner with business teams and vendors to evaluate, onboard, and manage third-party software and services so external solutions support stakeholder needs and organizational goals.
• Identify and apply AI-enabled tools, including agentic AI capabilities, to improve efficiency, decision-making, quality, and business outcomes while maintaining appropriate human oversight, security, transparency, and governance.

How you will contribute

You will be successful by building capable teams, creating clarity around priorities and delivery commitments, and making thoughtful decisions that balance business needs, technical quality, risk, and long-term impact. This role calls for a collaborative leader who communicates effectively with technical and non-technical partners, adapts as conditions change, follows through on commitments, and empowers associates to take ownership.

Apply

Do Work That Protects What Matters

Indiana Farmers Insurance is a mutual insurance company that has helped protect homes, farms, vehicles, and businesses since 1877. Our purpose is rooted in doing what is right for our members, independent agency partners, communities, and one another. Our ICARE values of Innovation, Collaboration, Accountability, Respect, and Empowerment mean we welcome ideas, work together, take ownership, treat people with respect, and empower associates to make a difference. Join a team where your perspective matters, your work helps protect what people have worked hard to build, and you can grow a meaningful career through strong relationships and shared purpose.

Why this role matters

When a member experiences a loss, the quality of the claims response matters. As a Field Property Claims Representative II, you will investigate and resolve moderately complex to complex personal, commercial, and farm property claims while helping members understand what to expect and what comes next. Your work will combine sound coverage decisions, accurate evaluation, practical problem-solving, and a caring member experience.

What you will do

• Investigate property losses through on-site and off-site inspections to determine coverage, liability, damages, and appropriate resolution.
• Handle claims from first notice through settlement, including reviewing claim setup, assessing coverage, establishing and adjusting reserves, documenting activity, and issuing payments within established authority.
• Inspect, evaluate, and estimate structural property losses across personal, commercial, and farm property types, including roofs, basements, crawl spaces, agricultural structures, equipment, and other loss locations as needed.
• Communicate clearly and promptly with members, claimants, agents, vendors, and other partners by phone, text, email, writing, and in person; explain decisions and manage expectations through difficult conversations.
• Manage claim vendors and experts, control claim expenses, and pursue subrogation and salvage opportunities when appropriate.
• Review pending claims and take timely action to move files toward resolution; identify issues outside authority and refer them appropriately.
• Recognize and refer potentially fraudulent claims for further investigation and communicate claim or account trends to Claims and Underwriting leaders.
• Serve as an agency liaison for the assigned territory, support other claims professionals, and participate in after-business-hours on-call rotation when needed.
• Prepare reports, maintain complete claim files, stay current on industry trends and applicable law, and assist with mediations, depositions, or litigation as needed.
• Use approved technology and AI-enabled tools thoughtfully to support documentation, analysis, and efficiency while applying sound professional judgment.

How you will contribute

You will be successful by making fair, timely, and well-supported claim decisions; following work through to completion; communicating in a way members and agency partners can understand; and building trust through every interaction. This role requires someone who can work independently in the field while staying connected to the Claims Team and keeping sight of the member and business impact.

Apply

Great People. Meaningful Work.

You can learn a lot about a company by how people treat one another. Indiana Farmers Insurance is a mutual insurance company with a long history of serving members, working with independent agency partners, and supporting our communities. Our ICARE values of Innovation, Collaboration, Accountability, Respect, and Empowerment guide how we work every day. You will join knowledgeable, caring colleagues who share ideas, solve problems together, take responsibility for results, and help one another succeed. Come build your career in a culture that cares about the work we accomplish, the people we serve, and how we treat each other along the way. 

Why this role matters

When a member experiences a loss, the quality of the claims response matters. As an Inside Property Claims Representative II, you will investigate and resolve moderately complex to complex personal, commercial, and farm property claims while helping members understand what to expect and what comes next. Your work will combine sound coverage decisions, accurate evaluation, practical problem-solving, and a caring member experience.

What you will do

• Investigate property losses through partnership with Independent Adjusters and off-site inspections to determine coverage, liability, damages, and appropriate resolution.
• Handle claims from first notice through settlement, including reviewing claim setup, assessing coverage, establishing and adjusting reserves, documenting activity, and issuing payments within established authority.
• Work with Independent Adjusters to Inspect, evaluate, and estimate structural property losses across personal, commercial, and farm property types.
• Review and interpret third-party field inspection reports, photographs, measurements, diagrams, and preliminary scope information to prepare accurate property damage estimates in Xactimate.
• Communicate clearly and promptly with members, claimants, agents, vendors, and other partners by phone, text, email, writing, and in person; explain decisions and manage expectations through difficult conversations.
• Manage claim vendors and experts, control claim expenses, and pursue subrogation and salvage opportunities when appropriate.
• Review pending claims and take timely action to move files toward resolution; identify issues outside authority and refer them appropriately.
• Recognize and refer potentially fraudulent claims for further investigation and communicate claim or account trends to Claims and Underwriting leaders.
• Support other claims professionals and participate in after-business-hours on-call rotation when needed.
• Prepare reports, maintain complete claim files, stay current on industry trends and applicable law, and assist with mediations, depositions, or litigation as needed.
• Use approved technology and AI-enabled tools thoughtfully to support documentation, analysis, and efficiency while applying sound professional judgment.

Apply